Melissa Sheppard

Warm Hearth Village recently hired Melissa R. Sheppard, BSN, RN, CCRP, EMT-B as the new Director of Nursing in the Willows/Arbor (Assisted Living and Memory Care) at Kroontje Health Care Center.

Sheppard graduated with a Bachelor of Science Degree in Nursing from Capella University in 2017 and with an Associate’s Degree with a major in nursing from New River Community College in 2011. She comes to us from Lewis Gale Hospital where she was the Clinical Coordinator of Cardiology/Cath. Lab. During her tenure with Lewis Gale she became an Advanced Cardiovascular Life Support/Pediatric Advanced Life Support provider and instructor, is an RN Nationally Recognized Certified Preceptor and an emergency medical technician and is certified in Trauma Nurse Critical Care.


Sheppard started as a Certified Nursing Assistant when she was 16-years old. She looks forward to inspiring her coworkers and providing resident-centered care. “When I was 16, I never would have believed I would one day be a Director of Nursing. I hope my story will encourage others,” said Sheppard

Sheppard lives in Riner with her husband and three children. They enjoy outdoor activities for the whole family including walking and hiking.